Web Design Client Questionnaire

To assist us in creating the website that you want, please take a moment to answer as many of the questions as possible. Your answers will provide us with a good understanding of how to approach the design of your website.

Step 1 of 10 - Primary Information

Primary Information
Your name:*
First Last
Email Address:*
Job Title:
Department:
Phone Number:*
Skype Id:
Who is your project manager?
Other:
How did you hear about us...

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About Your Business / Organisation
Business Name:
Company Type:
Industry Class:
Select Channel:
- Business to Business (B2B)
- Business to Consumer (B2C)
No of Employees:
No of Employees:
Geographic Scope:

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General Project Information
Your web address:
What type of website are you looking for:
Do you have hosting for your website?
- No
- Yes
- I would like you to recommend me.
Please provide the name of your hosting company:
Your Budget:
Please enter your buget in GBP - British Pound (£)

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Site Re-design Information
(If this site is not a redesign, please skip this section)
What is your main goal for this redesign?
What is your main goal for this redesign (e.g. Provide a better user experience, update the site's look and feel, target a different audience etc… )?
Which aspects of your site do you feel are successful and why?
Which aspects of your site do you feel are unsuccessful and why?
Do you plan on using content from the existing site and if so which portions?

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Project Goals / Business Objectives
Briefly describe the site's concept and what service it seeks to provide:
What is your main objective or reason for this project
(e.g. Promote a new product/service. Streamline/automate a specific business process, build client database etc…)?
What should happen and/or what is the desired end result in order to determine the website as a success, what are the KPI's?
(e.g. Number of contact form enquires, phone calls, newsletter subscriptions, sales, Facebook likes etc…)
Are there any other considerations that could impact the project schedule?
(e.g. New product launch, trade show, marketing campaign etc…)

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E-Commerce
(Skip this section if you do not have e-commerce requirements)
Please estimate the total number of products and product categories.
Do you have a merchant account?
Do you have a merchant account with an online payment gateway (e.g. Paypal, 2checkout, Local bank, International bank etc…).

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Target Audience
Who is your target audience?
Every company has an ideal client, tell us a little about the demographic that your company targets, for example: age, gender and profession. – provide more than 1 profile if applicable.
What action(s) should the user perform when visiting your site?
(e.g. Search for information, Sign up for an account; purchase a product/service etc…)
What are the key reasons why the target user chooses your company's products and /or services?
( e.g. Cost, Service, Value, etc… )
Do you know how many people visit your site on a daily, weekly, or monthly basis?

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Look, feel and site content
To the best of your ability, use words to describe the end result of your project's look and feel.
(e.g. Clean, balanced, modern, simple, rustic, monotone etc…)
Please mention if your company already has an established color scheme, or if you have a color in mind for the website, and any colors to avoid.
To the best of your ability describe what the personality of your website should be.
(e.g. young and trendy or old and conservative. If your organization was a famous person who would it be?)
How does your company set itself apart from the competition?
(please provide competitor URLs)
List URLs of any sites you find compelling. What specifically do you like about these sites?
(they need not be a competitor website or sites that are in the same industry)
Approximately how many pages do you envisage the site to have and can you give an indication as to the structure you have in mind?
(e.g. Home, about Us, Services, Contact Us etc… Please provide a sitemap if you have one)
Will the site be static or are you looking for a content management?

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Website Functionality
Identify the functional elements that are to be included in the site.

Describe in as much detail as possible how you envisage each function will work from the user's perspective. Here are some of the features you might want to specify for your site.
Search (Any Special Requirements?)
Online Forms? Please list the fields in the form you desire.
(e.g. Contact/Enquiry forms)
Specific Calls to action?
(e.g. Download brochure, Call back requests)
Specific Calls to action?
(e.g. Download brochure, Call back requests)
Shopping Cart/Ordering (with or without payment).
Shopping Cart/Ordering (with or without payment).
Subscription to newsletter
Downloadable Files
Multilingual Requirements
User log in/Member Section (Please specify in detail)
Special bespoke tools (please specify in detail e.g. mortgage calculator, currency converter etc…)
Integration with third party (e.g. CRM system, XML feeds)
Additional Information
Please use this section for any additional comments you would like to make on the design of your new website.
Website Maintenance
Whould you be interested in having us do updates and maintenance to your site?
- Yes
- No
Attachment
Accepted file types: jpg, gif, png, pdf, doc, pub, ai, psd, cdr, docx.
If you have any design or concept please attach it here.

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Thank you for completing the online questionnaire.

Once you click "send" below all the details will be sent to a Sales & Account manager who will contact you shortly.
Phone
This field is for validation purposes and should be left unchanged.

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Ned help?

For customer support, please login to your account and create a new ticket.

Job applicants, please visit our jobs section.

Sales team

If you have any issues with your order, please contact one of our customer service specialists.

Phone number: 0203 1373 359
Mobile number: 0740.550.2154
Mobile number: 0740.550.2372
Email address: sales @ smartunit.co.uk
Skype: smartunituk

Available Monday-Friday, 9.00 am to 5:00 pm

Technical support team

If you have any technical issues, please contact one of our technicians.

Technical Support Hours:

Available Monday – Saturday: 8:30 am – 6:00 pm

Mobile number: 0773.377.4329
Email address: support @ smartunit.co.uk

More support options:

Self-Service Support

Head office

SMARTUNIT LTD.
Company Number 09771391
3th Floor
86-90 Paul Street
London
EC2A 4NE
United Kingdom

Web Design Client Questionnaire

Step 1 of 10 - Primary Information

Primary Information

About Your Business / Organisation

General Project Information

Site Re-design Information

Project Goals / Business Objectives

E-Commerce

Target Audience

Look, feel and site content

Website Functionality

Website Maintenance

Thank you for completing the online questionnaire.

Ned help?

Sales team

Technical support team

Head office